KPIs

Guide

1. Rate the handling of your initial enquiry by Makers Staff
2. Rate any technical advice Makers gave you
3. Rate the Makers performance with regards to the Health and Safety
4. Rate the attitude of Makers Personnel carrying out the works
5. Rate the performance of sub-contractors employed by Makers
6. Rate the project with regards to defects at handover time
7. Rate the overall quality of the finished works/project
8. Rate the overall service as provided by Makers
9. Rate the project in terms of value for money
10. Rate Makers ability to listen to their customer