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2020 Spider Chart

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  1. Rate the handling of your initial enquiry by Makers Staff
  2. Rate any technical advice Makers gave you
  3. Rate the Makers performance with regards to the Health and Safety
  4. Rate the attitude of Makers Personnel carrying out the works
  5. Rate the performance of sub-contractors employed by Makers
  6. Rate the project with regards to defects at handover time
  7. Rate the overall quality of the finished works/project
  8. Rate the overall service as provided by Makers
  9. Rate the project in terms of value for money
  10. Rate Makers ability to listen to their customer

What our clients say

Project: Highfurlong Special School – Roof Refurbishment
Alison Berry BSc (Hons), Quantity/Asbestos Surveyor, Blackpool Council

The school have had issues with their roof from day 1 and now have a nice dry environment for the Children to enjoy! From the onset we received a very professional service, work started on time and was completed well within schedule. We found Makers to be very knowledgeable of the product installed.
The operatives had to work in freezing conditions at times and although this was carried out during term time there was very little disruption to the school. A professional, pro-active and efficient organisation, I have no hesitation in recommending Makers

Commercial Operations Manager, Cambridge City Council
Grand Arcade MSCP, Graton East MSCP & Queen Anne Terrace MSCP. Over £1M

“Makers delivered successfully against challenging specifications whilst full operation of the MSCP’s with 80% capacity of spaces maintained.  Extremely competent contractors who deliver as they said they would.  Wouldn’t hesitate in recommending them to other clients.  A job very well done and completed 5 weeks ahead of schedule!”

Senior Engineer, NPS Norwich Limited
St Giles MSCP, Norwich. Under £500K.

“Keep doing what you are doing.  The best contractor I have ever used on a major car park refurbishment.  As far as Makers are concerned there is no improvement needed!”

Facilities Manager, Hertfordshire County Council
County Hall, Hertford

“Makers delivered an excellent project on time and under budget. The County Hall site is busy, complex and had to remain open throughout the duration of the works. Makers controlled the site very well, sticking to a detailed plan and keeping myself (as the client) well informed to allow me to communicate updates effectively to our own workforce. I would not hesitate in recommending Makers or working with them again.”

Highway Design Engineer, NE Lincolnshire Council
Abbey Walk, Grimsby

Makers provided all works to a very high quality and were highly accommodating in dealing with additional scope of works and gave the client a good insight into what measures were more appropriate for the works in question.  The works carried out were second to none, a fantastic job, well done.”

Director, Building & Consultancy, CBRE
Mailbox, Birmingham

A key pre-requisite for this project was the ability of the contractor to engage fully with residents whilst the works to this complex project were carried out. Makers surpassed all expectations and delivered a high quality result given the challenges that arose during their contract, including the part played by the British weather! We have no hesitation in recommending Makers and their services as a very professional and competent specialist refurbishment contractor with excellent levels of communication and customer service.” 

Associate Director, Building & Consultancy, Jones Lang Lasalle

“I’ve been impressed by Makers right the way through the whole project process, from the handling of our initial enquiry through to delivering an excellent project for our client. The job was completed within budget and on time and Makers worked closely with us to ensure this outcome. Compared to how it did look, the car park is now amazing!”

Simon Richardson, Villa Farm

“It was a really professional delivery from start to finish of the contract. The performance from the management through to the site staff was fantastic. Everyone on site was happy to explain what they were doing, why and how. Couldn’t fault it..”

Project Engineer – Mansfield District Council
Walkden Street MSCP, Mansfield

“The overall quality of the finished work on this project was beyond expectation. We thought that Makers were going to do a great job and you did! Throughout the project you helped with excellent technical advice and the best use of budget. All your site personnel were extremely professional and your site manager is one of the best we’ve ever worked with. Your attitude to health and safety is excellent and was demonstrated by the fact that there were NO breaches throughout the contract.”

Chris Curtis – Interior Projects
CSC Building Solihull. Under £500K.

“From the offset, Makers have delivered a first class project. There is a really good ‘can-do’ culture right the way across Makers’ business and we found everyone to be very professional and courteous. Makers demonstrated excellent technical knowledge with all queries answered promptly. The site was well maintained throughout and you have delivered excellent value for money. From Site Manager through to Reception, communication has been excellent and your staff are an asset to your company.”

Technical Officer & Project Manager – Aylesbury Vale District Council
Upper Hundreds Car Park, Aylesbury. Under £500K

“The Makers site and contracts management team was very, very good with excellent communication right from the start. The site was well managed with good compound set up & clear signage. The client is so pleased with the result Makers delivered, they now want ALL the other decks in the car park doing aswell! I don’t know how you can improve your customer service because the service we received on the job was second to none.”

Rohit Chauhan – Tuffin Ferraby Taylor
Senior Building Surveyor on Pavilions, Uxbridge. Under £500K.

“As specialists in the application of liquid applied roofing solutions, Makers have delivered a high quality solution to some serious water ingress problems at the Pavilions, Uxbridge.  Their application of the Triflex system has both visually and technically improved three roofs that were previously beyond serviceable life.  The use of a cold-applied system has meant that the works have been carried out without the need for ‘hot’ works at any stage which is a major benefit in health and safety terms.  This liquid-applied solution has also helped overcome a complex detailing.  Makers’ technical knowledge and competence in being able to overcome a number of complex challenges on this project was impressive.”

Martin Kuria – Bedford Borough Council
Project Manager on Allhallows Car Park. Over £1M.

I have project managed a few projects in my short career but the pragmatic approach of Makers, the focus on the end product and determination to resolve any issues that arose on site made it one of my most successful projects.  Above all, it was a joy to work closely with your Contract Manager Kenny, his firm but effective managerial skills, knowledge on car park refurbishment and willingness to engage to resolve issues as they arose are impressive. Chris extensive knowledge of the electrics was extremely useful and Matt Hewetson was always on time to ensure the numbers added up.  I don’t believe the project would have been delivered at the time and cost at which it was delivered without such expertise and I am proud to have been part of it. I am also glad that senior management were on hand to offer support whenever challenges arose.

I would have no hesitation recommending Makers for similar contracts and wish you all the best as company for the future.

Call us on 0845 899 4444 or email

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