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2023 KPI’s
Spider chart on achievement of KPI's for 2023

  1. Rate the handling of your initial enquiry by Makers Staff
  2. Rate any technical advice Makers gave you
  3. Rate the Makers performance with regards to the Health and Safety
  4. Rate the attitude of Makers Personnel carrying out the works
  5. Rate the performance of sub-contractors employed by Makers
  6. Rate the project with regards to defects at handover time
  7. Rate the overall quality of the finished works/project
  8. Rate the overall service as provided by Makers
  9. Rate the project in terms of value for money
  10. Rate Makers ability to listen to their customer

Total hours worked
Chart of Hours worked from 2020 - 2023

Health and safety is paramount to any successful operation and is at the heart of everything we do.

Centrally controlled we have achieved the ISO 45001 certification and have been awarded ROSPA, Gold Award.

Makers have received 8 International Health and Safety Awards by The British Safety Council and are also signed up to the Safe Contractor Scheme.

Makers are also CHAS Registered, demonstrating full compliance of all modules of PAS91.

In order to achieve this, we have our own HSQE Manager who is responsible for ensuring our workforce is adequately trained for the tasks they undertake and are constantly audited throughout the year.

ROSPA Gold MedalDue to the work sectors in which we operate, we often come into close contact with the General Public. Witout the right approach to health and safety and contracting we would not be able to operate in our specialist fields.



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